Support coordinators: insurance and scheme requirements

Coordination of NDIS plan supports and connection to providers.

Data as at 2026-08-25

Required by law or licence

Licence liability condition: Yes. Appropriate insurance is required as part of NDIS Practice Standards compliance, and the Standards name three kinds rather than one: professional indemnity, public liability AND accident insurance. A provider carrying public liability alone does not meet it. NSW · effective 2026-08-24 NDIS Quality and Safeguards Commission · 2026-08-24
Licence evidence required: Through the registration audit against the Practice Standards, rather than as a certificate filed with an application. The auditor tests it, which means the cover has to survive scrutiny of its scope rather than merely exist. NSW · effective 2026-08-24 NDIS Quality and Safeguards Commission · 2026-08-24
Licensing body: The NDIS Quality and Safeguards Commission — FEDERAL. A registered support coordinator must have applied for registration, been audited against the relevant NDIS Practice Standards, and undergone a suitability assessment by the Commission. NSW · effective 2026-08-24 NDIS Quality and Safeguards Commission · 2026-08-24
Licence liability condition: Yes. Appropriate insurance is required as part of NDIS Practice Standards compliance, and the Standards name three kinds rather than one: professional indemnity, public liability AND accident insurance. A provider carrying public liability alone does not meet it. VIC · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence evidence required: Through the registration audit against the Practice Standards rather than as a certificate filed with an application. The auditor tests it, so the cover has to survive scrutiny of its scope rather than merely exist. VIC · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licensing body: The NDIS Quality and Safeguards Commission — FEDERAL, so the requirements are the same in Victoria as everywhere else. A registered support coordinator must have applied for registration, been audited against the relevant NDIS Practice Standards, and undergone a suitability assessment by the Commission. VIC · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence liability condition: Yes. Appropriate insurance is required as part of NDIS Practice Standards compliance, and the Standards name three kinds rather than one: professional indemnity, public liability AND accident insurance. A provider carrying public liability alone does not meet it. QLD · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence evidence required: Through the registration audit against the Practice Standards rather than as a certificate filed with an application. The auditor tests it, so the cover has to survive scrutiny of its scope rather than merely exist. QLD · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licensing body: The NDIS Quality and Safeguards Commission — FEDERAL, so the requirements are the same in Queensland as everywhere else. A registered support coordinator must have applied for registration, been audited against the relevant NDIS Practice Standards, and undergone a suitability assessment by the Commission. QLD · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence liability condition: Yes. Appropriate insurance is required as part of NDIS Practice Standards compliance, and the Standards name three kinds rather than one: professional indemnity, public liability AND accident insurance. A provider carrying public liability alone does not meet it. WA · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence evidence required: Through the registration audit against the Practice Standards rather than as a certificate filed with an application. The auditor tests it, so the cover has to survive scrutiny of its scope rather than merely exist. WA · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licensing body: The NDIS Quality and Safeguards Commission — FEDERAL, so the requirements are the same in Western Australia as everywhere else. A registered support coordinator must have applied for registration, been audited against the relevant NDIS Practice Standards, and undergone a suitability assessment by the Commission. WA · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence liability condition: Yes. Appropriate insurance is required as part of NDIS Practice Standards compliance, and the Standards name three kinds rather than one: professional indemnity, public liability AND accident insurance. A provider carrying public liability alone does not meet it. SA · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence evidence required: Through the registration audit against the Practice Standards rather than as a certificate filed with an application. The auditor tests it, so the cover has to survive scrutiny of its scope rather than merely exist. SA · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licensing body: The NDIS Quality and Safeguards Commission — FEDERAL, so the requirements are the same in South Australia as everywhere else. A registered support coordinator must have applied for registration, been audited against the relevant NDIS Practice Standards, and undergone a suitability assessment by the Commission. SA · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence liability condition: Yes. Appropriate insurance is required as part of NDIS Practice Standards compliance, and the Standards name three kinds rather than one: professional indemnity, public liability AND accident insurance. A provider carrying public liability alone does not meet it. TAS · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence evidence required: Through the registration audit against the Practice Standards rather than as a certificate filed with an application. The auditor tests it, so the cover has to survive scrutiny of its scope rather than merely exist. TAS · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licensing body: The NDIS Quality and Safeguards Commission — FEDERAL, so the requirements are the same in Tasmania as everywhere else. A registered support coordinator must have applied for registration, been audited against the relevant NDIS Practice Standards, and undergone a suitability assessment by the Commission. TAS · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence liability condition: Yes. Appropriate insurance is required as part of NDIS Practice Standards compliance, and the Standards name three kinds rather than one: professional indemnity, public liability AND accident insurance. A provider carrying public liability alone does not meet it. ACT · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence evidence required: Through the registration audit against the Practice Standards rather than as a certificate filed with an application. The auditor tests it, so the cover has to survive scrutiny of its scope rather than merely exist. ACT · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licensing body: The NDIS Quality and Safeguards Commission — FEDERAL, so the requirements are the same in the Australian Capital Territory as everywhere else. A registered support coordinator must have applied for registration, been audited against the relevant NDIS Practice Standards, and undergone a suitability assessment by the Commission. ACT · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence liability condition: Yes. Appropriate insurance is required as part of NDIS Practice Standards compliance, and the Standards name three kinds rather than one: professional indemnity, public liability AND accident insurance. A provider carrying public liability alone does not meet it. NT · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licence evidence required: Through the registration audit against the Practice Standards rather than as a certificate filed with an application. The auditor tests it, so the cover has to survive scrutiny of its scope rather than merely exist. NT · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24
Licensing body: The NDIS Quality and Safeguards Commission — FEDERAL, so the requirements are the same in the Northern Territory as everywhere else. A registered support coordinator must have applied for registration, been audited against the relevant NDIS Practice Standards, and undergone a suitability assessment by the Commission. NT · effective 2010-07-01 NDIS Quality and Safeguards Commission · 2026-08-24

Cover commonly held

Ordered by how central each cover is to this occupation. This is what businesses in the trade commonly hold and what contracts commonly ask for — it is not a statement that any of it is legally required, and it is not a recommendation.

Professional indemnity insurance — Cover for legal liability arising from professional advice or services, written on a claims-made basis.
Public liability insurance — Cover for legal liability to third parties for personal injury or property damage arising from business activities.
Medical malpractice insurance — Cover for liability arising from clinical treatment and healthcare services, usually written alongside professional indemnity.
Workers compensation insurance — Statutory cover for injury to workers, arranged through each state or territory scheme rather than on the open market.
Cyber liability insurance — Cover for the costs of a data breach or cyber incident, including response, restoration and third-party liability.
Business pack insurance — A packaged policy combining property, liability and interruption sections for small business.
Management liability insurance — Cover for company and director exposures such as employment practices, statutory liability and defence costs.

Statutory schemes that can apply

Workers compensation (NSW) · NSW — The New South Wales workers compensation scheme, with the nominal insurer and specialised insurers underwriting employer policies.
Workers compensation (Queensland) · QLD — The Queensland workers compensation scheme, underwritten by the state insurer with self-insurance available to large employers.
WorkCover (Victoria) · VIC — The Victorian workers compensation scheme, administered by the state regulator through appointed agents.
Workers compensation (Western Australia) · WA — The Western Australian workers compensation scheme, where cover is placed with approved private insurers under a regulated framework.
Return to Work (South Australia) · SA — The South Australian work injury scheme, funded by employer levies and administered by the state corporation.
Workers compensation (Tasmania) · TAS — The Tasmanian workers compensation scheme, where employers hold a policy with a licensed insurer.
Workers compensation (ACT) · ACT — The Australian Capital Territory private-underwriter workers compensation scheme.
Workers compensation (Northern Territory) · NT — The Northern Territory workers compensation scheme, placed with approved insurers.

Checking what you hold

The document a principal, a landlord or a licensing team will ask for is a certificate of currency. The checker reads one and lists what it does and does not show.

Sources

NDIS Quality and Safeguards Commission — NDIS Commission — Practice Standards and registration