Insurables — Australian business risk, sourced and dated
Cover type

Commercial glass insurance: what it covers and who carries it

Cover for shopfront and internal glass, signage and associated damage after a breakage.

This is usually a section inside a business pack, not a policy sold on its own. Which sections a policy includes is shown on its schedule, and insurers group and name them differently. Business pack insurance

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In short

  • Glass cover pays to replace shopfront and internal glass, and usually the signage and fittings damaged with it.
  • It commonly carries no excess, which makes it one of the most frequently used small-business sections.
  • It is written as a section of a business pack far more often than as a standalone policy.

Commercial glass is a small section that earns its place through frequency. Shopfronts break, and a broken shopfront usually cannot wait, which is why the cover is written to respond quickly and often without an excess.

It matters most to retail and hospitality tenants, and to the landlords whose leases push the obligation onto them.

Also called: commercial glass, glass insurance, shopfront glass cover

What is usually included

Replacement of the glass itself is the core, with most wordings extending to temporary boarding, to signage and lettering on the glass, and to damage caused to stock or fittings by the breakage.

Internal glass, mirrors and display cabinets are commonly covered where they are described.

Who is responsible under the lease

Commercial leases frequently make the tenant responsible for glass regardless of who broke it, which is why the section appears on tenant policies rather than on the landlord’s.

Reading the lease before assuming the building owner’s policy responds is the practical step, because the two documents are settled independently of each other.

What people get wrong about it

The first error is assuming the landlord insures the shopfront. The lease usually says otherwise.

The second is expecting the cover to extend to glass the business does not occupy or is not responsible for.

The third is overlooking the signage and stock extensions, which are frequently the larger part of the claim.

Questions

My landlord insures the building. Do I need glass cover?
Commercial leases commonly make the tenant responsible for glass in the tenancy. The lease is what decides it, and building cover does not automatically reach a tenant’s shopfront obligation.
Is the signage on the glass covered?
Most wordings extend to lettering and signage on the insured glass. The schedule sets the limit, and elaborate signage can exceed it.

Occupations that commonly carry it

Ordered by how central this cover is to each occupation in the graph. A pattern in the data, not a statement that any business is required to hold it.

  • Glaziers — Supply and installation of glass in windows, doors, shopfronts and balustrades.
  • Cafe operators — Coffee and light food service with customers on the premises.
  • Restaurant operators — Full food service, usually with a liquor licence and commercial kitchen.
  • Caterers — Preparation and service of food off-site, at venues and private homes.
  • Food truck operators — Mobile food service, trading across council areas and at events.
  • Bakers — Production and retail of baked goods, with allergen and labelling obligations.
  • Butchers — Preparation and retail sale of meat, licensed for food handling.
  • Bar and pub operators — Licensed venues serving alcohol, with responsible service obligations.
  • Breweries and distilleries — Production of alcohol for sale, with excise and licensing obligations.
  • Accommodation providers — Motels, holiday letting and short-stay operation with guests on site.
  • Retailers — Shopfront sale of goods, with stock, customers and a lease to manage.
  • Online retailers — Sale of goods online, carrying product and data exposures without a shopfront.
  • Market stallholders — Trading from temporary stalls at markets and events, usually under organiser conditions.
  • Wholesalers and distributors — Supply of goods to other businesses, carrying products liability down the chain.
  • Hairdressers — Cutting, colouring and treatment services in salon and mobile settings.
  • Beauty therapists — Facial, waxing, lash and body treatments performed on clients.
  • Nail technicians — Manicure, pedicure and enhancement services, often in shared premises.
  • Tattooists — Licensed tattoo and body-art work, regulated for skin penetration in every state.
  • Cosmetic injectors — Injectable cosmetic treatment delivered under clinical supervision.
  • Dog groomers — Grooming and washing of animals in salons and mobile vans.
  • Pet sitters and dog walkers — Care and exercise of animals in the owner’s absence.
  • Funeral directors — Arrangement and conduct of funerals, holding prepaid money in many cases.

Sources

  • Moneysmart (ASIC) — General guidance on business insurance from the regulator’s consumer site. A starting point, not a definition of this cover.